Pivoine Éternelle

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We offer complimentary worldwide shipping, ensuring your AARNELLE creation reaches you with the utmost care. Each order is thoughtfully wrapped in our signature packaging and dispatched via trusted couriers. 

If you wish to make a return, we accept returns within 10 days of delivery, provided the piece is unworn and returned in its original condition. We don’t accept return for personalized or made-to-order items as they are especially made for you. For any questions or private courier requests, please do not hesitate to contact our client services — we are here to make your AARNELLE experience exceptional in every detail.

At AARNELLE, each piece is crafted with ancient techniques and the finest natural fibers. We recommend caring for your garment with the same reverence with which it was made. This product should by dry clean only handled by a trusted specialist familiar with delicate, handcrafted textiles. As the fabrics are very delicate, allow the product to rest between wears to maintain its shape and drape for years to come. steam lightly or iron on a low setting with a protective cloth to preserve the integrity of the fibers and any artisanal detailing. Store your piece in a breathable muslin pouch or a cotton garment bag, away from direct sunlight and humidity. Always hang tailored items on a padded hanger to maintain their silhouette.