WHAT INFORMATION DO WE COLLECT?
When you interact with AARNELLE, whether by browsing our website, placing an order, subscribing to our updates, or contacting us, we may collect personal data including:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely via third-party gateways)
- Order and communication history
This information enables us to provide you with a seamless, personalized experience and to fulfill your orders with care and precision.
HOW WE USE YOUR DATA?
Your information is used exclusively for the following purposes:
- To process and deliver your orders
- To communicate important updates (order confirmations, shipping updates, etc.)
- To respond to your queries or concerns
- To improve our website, offerings, and customer service
- To share updates about new collections, offerings, or exclusive invitations only with your explicit consent
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your trust is of the utmost importance to us.
PAYMENT SECURITY
All financial transactions are processed via trusted, encrypted, PCI-DSS compliant payment gateways. AARNELLE does not store or retain any card details on its servers, ensuring that your financial data is always handled with industry-grade security.
COOKIES AND BROWSING DATA
Our website uses cookies to enhance your browsing experience — such as remembering your preferences, keeping your shopping cart saved, and analyzing traffic for smoother navigation. You may choose to disable cookies via your browser settings, although some features may become limited as a result. you may.
COMMUNICATION PREFERENCES
Should you opt in to receive newsletters or updates, you may receive occasional emails about new collections, journal stories, or exclusive previews. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
DATA STORAGE AND ACCESS
All personal information is stored securely. Access is restricted to authorized personnel only and is managed in accordance with applicable privacy laws and internal security protocols.
For questions about our Privacy Policy, to make a data request, or simply to speak to us regarding your information, please contact: Email: support@aarnelle.com